Factors influencing students' intention to use digital wallets: An empirical study using UTAUT framework

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K. Kardoyo, Ahmad Nurkhin, Kusumantoro, Hasan Mukhibad, Novi Tri Utami

2023 AIP Conference Proceedings Vol. 2798 Issue 1 Conference paper Cited by 1 Quartile

Abstract

The aim of study is to analyze the factors that affect the behavioral intention of students to use digital wallet based on unified theory of acceptance and use of technology (UTAUT). The population of research is students of Universitas Negeri Semarang who have used digital wallet. The number of respondents was 155 students. The sampling technique was incidental sampling. We used a questionnaire for data collection. The data analysis technique used was SEM-PLS. The results showed that performance expectancy, facilitating conditions, hedonic motivations, and habits influence behavioral intention significant and positively. Meanwhile, there are no evidence that effort expectancy, social influence, and price value affect student's behavioral intention to use a digital wallet significantly. © 2023 Author(s).

Affiliations

Department of Economics Education, Universitas Negeri Semarang, Semarang, Indonesia