Nury Ariani Wulansari, Desti Ranihusna, Rini Setyo Witiastuti
The technological revolution in the organization not only improve efficiency, but also reduce employee boredom with routine work is done manually. Over time this will lead role conflict and role in the self-perception of excess employees. The purpose of this study was to test the effect of technostress on work productivity with the perceived organizational support as a moderating variable. The object of research were employees of IT users as end users in the work environment Semarang State and private universities. Methods of data collection using survey questionnaires. The test data using analysis Moderated Regression Analysis (MRA). The results showed that organizational support does not moderate technostress influence on role conflict, on the other hand found that conflict and role overload has no effect on labor productivity. This is likely due to the nature of work IT users are employees at the faculty administration. Thus, a different character with IT users in previous studies, is the program designers. Routine work that makes the activity more easily done, manageable and predictable, so it does not decrease productivity.
Management Department, Faculty of Economic, Semarang State University (UNNES), Indonesia
